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Help Center

Help Center

Cellphone

Can I use my SIM card in this phone?

Can I use YouTube, WhatsApp and Facebook on this phone?

Can I use 2 SIM cards and SD/TF card at the same time?

Storage is 4G/ 8G/ 16G/ 32G in description, why it is less when I check?

What should I do if phone can’t be recognized in computer?

What should I do when I can’t turn on my phone once receive?

What should I do if the storage isn’t enough to download more application?

The phone is with a 6 inch size, why it looks smaller than expected?

What should I do if it shows "no SIM card" after the SIM card is inserted?

Navigation

Can I change to truck mode?

How can I update map? how long can you support update?

Can I use post code to search?

What units can it support, can I change Miles?

Can I use some other map app in this GPS?

How long can you guarantee replace or refund?

Can you speed camera or driving time?

Can I connect it with earphone? how can I connect with phone?

Why does the GPS turn off once discharged?

I have turned on all my volume, still no sound?

Why the navigation could not load, the map path is blank?

After insert my address, it always looking for signal?

The mount is loose, always fall off from window!!!

The sunshade is too small for GPS, you sent wrong size?

Can you support worldwide map?

Soundbar

How can I connect my TV to this soundbar?

Why can’t I turn on this soundbar?

Why can’t I connect the soundbar to the TV via Bluetooth?

Why its sound is lower than my TV?

Why there is no sound with my soundbar when connect it to TV?

Dash Cam

What we can do if it can't record video normally?

Why the video is not clear?

Why it power off automatically after working a few minutes?

Equipment to work normally, why the key does not work?

Should we open the motion detection on driving? Are all of DVR have the function?

What's the meaning of loop-cycle recording? Are all of DVR has this function?

What's the meaning of G-sensor? Are all of DVR has this function?

What's the meaning of parking monitoring? Are all of DVR has this function?

Why the dash cam can’t recognize the SD card?

Why did the dash cam turn on/off automatically?

Why is the dash cam not turned on?

Why does the dash cam not store electricity?

How to connect the rear view camera?

Smart Watch

What’s the difference between 2G and 3G smart watch?

What do you mean by downing APP to sync data?

What’s the difference between Bluetooth connecting and APP connecting?

What do you mean whether a smart watch can compatible with iPhone or not?

How to tell whether the watch is compatible with iPhone or not?

What should I do if the watch is unable to start?

What to do if I cannot connect watch with phone?

What should I do if the APP flashes back?

Headphone

Is this Bluetooth headset waterproof ?

Is this Bluetooth headset universal?

Does this headset contain one or a pair?

How long can you guarantee ?

What should I do if the headset is not turned on?

Can the headphone volume be adjusted?

How to set language of earphone itself?

Is the size of the headphones inappropriate?

What is the solution for headphones not pairing?

Is there any solution for headphones without sound?

Does the headset have a sound delay?

Does the headset have a manual?

Does the headset support Siri Assistant?

How long does it last for a headset to fully charge?

How to charge the headphones?

Tablet

Can I use my sim card in this tablet?

Can I use youtube on this tablet?

Storage is 4G/ 8G/ 16G/ 32G in description, why it is less when I check?

What should I do if phone can’t be recognized in computer?

Why the GPS function can’t work?

Why it can’t show the signal after I insert the SIM card?

Why I can’t use Whatsapp and Netflix app after install them?

What should I do if the storage isn’t enough to download more application?

Does this tablet support German, Italian, French language ect? And what is the language for the manual?

What if the tablet appears with “youtube stops working”?